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Our Newsletter


FAQ

Where will Dessandj ship to ?

 Dessandj will ship worldwide

How much are shipping charges ?

 Dessandj charges $5 within the USA, and $10 everywhere else

What company does Dessandj use for shipping?

 Dessandj ships using USPS Priority Mail

How long does shipping take?

 If everything is in stock then your order will ship within 2 days.  Items that are out of stock will ship within 7 days.

Once shipped how long will my order take to arrive ?

 Orders shipped with USPS priority mail within the USA will arrive in 3 days. Orders shipped internationally will arrive in 7 -12 days.

Does Dessandj provide tracking info ?

 Yes, your tracking info will be emailed to you from Paypal once your order has been shipped.


Does Dessandj accept returns ?

Yes,we do. Please contact Dessandj within 24 hours of delivery. Returns sent without contacting Dessandj will not be accepted. If the mistake was made by Dessandj (wrong color, wrong item)then Dessandj will pay the return shipping, otherwise return shipping will be at the customers expense. Refunds will be issued back to you in the same way that the original order was placed.

 

How long do I have to return an item to Dessandj ?

 Dessandj needs to be contacted within 24 hours, in order to recieve a return code. The item for return needs to be mailed out within 48 hours, and it is suggested that you add tracking.

 

Does Dessandj make these items ?

No, we don't.


Where does Dessandj get our items from ?

Although Dessandj does not share our vendors, we will say that Dessandj sources out some of the most stylish and trendsetting vendors from all over the world including but not limited to LosAngeles, New York, Texas, and London.

 

Does the jewelry that Dessandj sells contain lead ?

No, it doesn't. Dessandj is careful to make sure that all jewelry that we offer to our customers is Lead and Nickel free.